What the agent handles.
Each one is scripted against your real call recordings, so the agent uses your words, your prices and your rules, not a generic template.
Picks up inside 2 rings, greets by business name, answers the questions your front desk answers forty times a day.
Reads your live calendar, offers real slots, books, moves or cancels, then sends the confirmation by SMS or WhatsApp.
Asks the three questions that separate a buyer from a browser, and routes only the buyers to a human.
Calls back missed enquiries, confirms tomorrow's appointments, and chases quotes that have gone quiet.
Transfers mid-call when the caller is upset, urgent or off-script, with the context already summarised.
Every call transcribed, tagged with an outcome and written to your CRM, so nothing lives only in someone's memory.
Trained on your calls, not on a script we wrote.
We listen to a week of your real calls, write the flows around what people actually ask, then test the agent against those same recordings before it takes a live one. Your number stays yours, and a human can take over at any point in the conversation.
A line that never went to voicemail again.
Restaurant reservation line
Takes bookings and answers menu questions right through service, so nobody leaves a table to reach the phone.
Clinic front desk, after hours
Evening and weekend calls answered, appointments booked into the practice calendar, urgent cases flagged for the morning.
How many calls went unanswered last week?
Send us a recording of a typical call and we will come back with the flow the agent would follow.